The Equalizer

Putting the Consumer First in the Internet Age. Join Us!

Monday, August 13, 2007

Save and Prosper Pension Quotes

Many readers of this consumer blog would from time to time consider starting a pension scheme. Pensions are recommended as a good way of preparing for the later years when we may only have the state pension to rely on. This is a salutary tale about Save and Prosper pension quotes which I feel I have to put in the public domain, as it is rare to find such incompetence outside the public sector.

I took out a pension with Save and Prosper about ten years ago when I took out my mortgage. When I turned 50 I decided I would cash in 25% of the capital, as recent legislation has allowed me to do. In order to do this I had to get a quote for the value of my pension. So I applied for a Save and Prosper pension quote.

The first Save and Prosper pension quote I received was for a married man. I am not married and have never been married. I phoned them up and asked them to send me a quote for a single person.

About ten days later I got another quote. It was for a married person again. They had sent me the same incorrect documentation.

Three telephone calls later in the following weeks did not result in anything. But I phoned them again last week and today I received another pension quote from Save and Prosper ... based on a married man.

Perhaps they are incapable of understanding that people can remain single. Perhaps this is a roundabout way of encouraging me to make an honest man of myself. Every time I ask to speak to the person whose name appears on the covering letters sent with my mismatched quote I am told that I cannot be put through to her because she works in the Customer Services department (?!)

Two other points that have made me suspect Save and Prosper's overall incompetence: they have consistently got my postcode wrong and they think my house is called "Banking Cred Cntrl".

So, if you're thinking about getting a pension to provide for your later years, DO NOT take out a Save and Prosper pension. The chances are you will never live to see it.

File under: Save and Prosper Pension Quotes. Watch this space for further developments.

Labels: , ,

Did you find this useful? If so, why not share it with others?

Digg it
Yahoo MyWeb

RSS Buttons from Marketing Blog



Post a Comment

<< Home