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Saturday, November 01, 2008

Barclaycard Takes Over £2000 From Barclays Bank Customer's Account

This is a warning for anyone who is stupid enough to think about opening an account with Barclays Bank.

Barclaycard shows no mercy if one of its customers goes into arrears on its credit card account. If the unfortunate person happens to have a Barclays bank account Barclaycard just helps itself and takes the money out of the account, leaving the helpless account holder unable to pay the bills. The unfortunate victim was unaware his account was even in suspension. Nobody had bothered to tell him.

That's what happened to one Barclays Bank account holder in September. Barclay's attitude was "Hard luck!" There was nothing they could do about it. Apparently this kind of behaviour was allowed in the small print.

But there is a twist to this. The customer concerned also has a business account with Barclays. As a business customer he pays £23 a month for the privilege of having a business account. But even his business banker could do nothing to get the money back.

But it gets worse.

The money Barclaycard took, nearly £2,200, was a gift from the account holder's 79 year old mother.

Still, both Barclaycard and Barclays didn't seem to think there was anything wrong with what they did.

Was the he angry about this? You bet! Here's what he did next:

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